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Pubg false purchase

Someone has purchased this game, and it is being billed to me. This happened 12/12. I never purchased or agreed to someone else purchase a game. There is no icon for it on my screen or record of purchase in my Apple account, but I got an email showing it as being purchased. I need to cancel this!!! Is there a person I can talk to who can help me?

Posted on Dec 13, 2018 11:14 AM

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Posted on Dec 14, 2018 1:02 AM

You are sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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Question marked as Best reply

Dec 14, 2018 1:02 AM in response to steffanie1942

You are sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Pubg false purchase

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