fortnite

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Level 1

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fortnite

HI All

My son has an Ipad and at times he gets kicked out of fornite. We took off restrictions, we updated IOS, we restarted the IPAD, but it is still happening. Anyone had this experience?

thanks

Sandrine

iPad Air Wi-Fi

Posted on Dec 13, 2018 2:24 PM

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Answer 1

Top-ranking reply

ckuan

Level 10

120,926 points

Dec 13, 2018 7:25 PM in response to sandrine224

You can un-install the app, do a force restart (see below) then re-install the app and see if it's better.

If not, try and test these basic troubleshooting steps:

Restart / Force Restart

https://support.apple.com/en-us/HT201559

Restore from backup

https://support.apple.com/en-us/HT201252

Restore as new

https://support.apple.com/en-us/ht204184

If after restore as new you still have the same problem, you should write or go to their Epic Games forum and tell them

what you encounter.

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Answer 2

ckuan

Level 10

120,926 points

Dec 13, 2018 2:29 PM in response to sandrine224

Requires an internet connection and iOS 11.

Works with: iPhone SE, 6S, 7, 8, X; iPad Mini 4, Air 2, 2017, Pro.

Fortnite DOES NOT support: iPhone 5S, 6, 6 Plus; iPad Air, Mini 2, Mini 3, iPod Touch

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Answer 3

ckuan

Level 10

120,926 points

Dec 13, 2018 5:40 PM in response to sandrine224

There's no MR7F2CL/A model.

MR7F2LL/A is a 2018 iPad 32 GB Space Gray model.

How much free space is available on that iPad?

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Answer 4

sandrine224 Author

Level 1

8 points

Dec 13, 2018 5:25 PM in response to ckuan

Hi and thanks for your answer. He has model MR7F2CL/A

not sure where that falls?

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Answer 5

sandrine224 Author

Level 1

8 points

Dec 13, 2018 5:45 PM in response to ckuan

Hi look the model is correct. It has 19/32 available.

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