Help me please

Good day. I downloaded the ASTROLOGY application and deleted it a day. There was still a trial version. But after three days the money was withdrawn anyway. How to get the money back because I didn’t buy it and the power supply was deleted a long time ago.

iPhone 7 Plus

Posted on Dec 14, 2018 5:21 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2018 8:09 AM

Don't know what 'the power supply was deleted a long time ago' is supposed to mean.


Just deleting an app won't stop a subscription, you have to manually stop it : View, change, or cancel your subscriptions - Apple Support


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

1 reply
Question marked as Top-ranking reply

Dec 14, 2018 8:09 AM in response to alina135

Don't know what 'the power supply was deleted a long time ago' is supposed to mean.


Just deleting an app won't stop a subscription, you have to manually stop it : View, change, or cancel your subscriptions - Apple Support


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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Help me please

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