You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store

When I try to buy a app it says that payment not complete what should do?

iPhone 7

Posted on Dec 14, 2018 10:44 AM

Reply
1 reply

Dec 17, 2018 8:37 AM in response to dilan999

Hello dilan999,


Thank you for using Apple Support Communities! I understand that you're encountering a billing error when attempting to download an app from the App Store on your iPhone.


The following support article provides some troubleshooting steps to try for this error:


If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support


Keep in mind that when you update your billing information, you'll want to be sure it matches what is on file with your financial institution. Any outstanding balance due may need to be resolved prior to updating or downloading apps.


Take care!

App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.