My Alarm is Broken

Hello StrangerThings13,

Thank you for using Apple Support Communities! I understand that a tone purchased from iTunes does not play when used as an alarm sound. I would be happy to help point you towards a resolution.

Try the following steps, creating a test alarm in the near future to confirm that the tone plays as expected:

1. Ensure the iPhone has been updated to the latest iOS version: Update your iPhone, iPad, or iPod touch - Apple Support
2. Confirm that this tone has been downloaded and can be played in the Music app on your iPhone.
3. Verify that you can hear the tone play when you select it as a Sound when you set an alarm following the steps here: How to set and manage alarms on your iPhone - Apple Support

If you're still experiencing the behavior, some additional information that would be helpful to know is: Do you hear no sound or a different sound play when your alarm plays? Do other alarm sounds play as expected if you set an alarm with a different sound?

Cheers!

I’ve posted on the same subject. My iPhone XR will only play the default alarm sound, (which is nasty!)

wont play any of the preinstalled or purchased sounds.

I’m assuming its a bug... hopefully the next update will resolve it.

Hello again 🙂

I updated to 12.1.2 last night and this morning I was woken to my chosen alarm sound...

It didn’t list it as one of the fixed bugs, but something obviously worked.

Hope this works for you too 🤞🏻