I’m trying to update my apps on my phone and it’s asking for billing info . My billing info is already listed! But it’s saying decline but I’m not trying to purchase anything . And why do it have to have money on there if I’m only trying to update it ! It won’t even let me play the game unless I update it
When you have a payment method on an account it has to be a valid payment method and pass the iTunes validation, that applies to whatever you are trying to download. Either replace it with a valid card, or see if you can remove the card : Change or remove your Apple ID payment information - Apple Support
And these user forums aren't 'live chat'
When you have a payment method on an account it has to be a valid payment method and pass the iTunes validation, that applies to whatever you are trying to download. Either replace it with a valid card, or see if you can remove the card : Change or remove your Apple ID payment information - Apple Support
And these user forums aren't 'live chat'
You might want to start your own post. A new post would be much more visible. You can link to this one. Please state what your problem is. Click on this link to go back to the main community page >>Apple ID - Apple Community
Then in the box at the top, enter your question.
not where I wanted to put my post... apple is backwards... anyways where do I find someone who solves problems?
live chat
