How do I get my I tunes/App Store account re-enabled

For some reason my sons I tunes account was disabled. How do I get it up and running again

Posted on Dec 15, 2018 1:17 PM

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Posted on Dec 16, 2018 12:41 AM

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support in the country where you are (and which is therefore the country on the account) and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww 

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Question marked as Top-ranking reply

Dec 16, 2018 12:41 AM in response to pamala128

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support in the country where you are (and which is therefore the country on the account) and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww 

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How do I get my I tunes/App Store account re-enabled

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