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Can’t delete or move Apps

Since the 12.1 update, I’ve been unable to move or delete apps by just holding them down until they wiggle with the X in the corner. When I attempt this now, it gives me the option to share the app, as well as other options depending on the app. I need help please!


Thanks!

iPhone XS

Posted on Dec 15, 2018 9:10 PM

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Question marked as Best answer

Hey ydking,


I see that you're having trouble deleting and moving apps. I'll be happy to help out.


It sounds like you may be activating 3D touch, which provides a menu when pressing deeply on the display. Try to press lighter to activate the ability to delete/move the apps. You can change the sensitivity of 3D touch so it's not accidentally activated by using these steps: Change 3D Touch sensitivity on your iPhone - Apple Support


Let us know if you're able to move and delete apps again.


Cheers!

Posted on Dec 18, 2018 11:39 AM

2 replies
Question marked as Best answer

Dec 18, 2018 11:39 AM in response to ydking

Hey ydking,


I see that you're having trouble deleting and moving apps. I'll be happy to help out.


It sounds like you may be activating 3D touch, which provides a menu when pressing deeply on the display. Try to press lighter to activate the ability to delete/move the apps. You can change the sensitivity of 3D touch so it's not accidentally activated by using these steps: Change 3D Touch sensitivity on your iPhone - Apple Support


Let us know if you're able to move and delete apps again.


Cheers!

Can’t delete or move Apps

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