Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Billing and subscriptions

Whenever I try to buy something it says I need to go to a website that’s like www.apple/iTunes/support well I’m not sure that’s the website but it tells me to go there

iPhone 6s

Posted on Dec 16, 2018 2:12 PM

Reply
Question marked as Apple recommended

Have you done as instructed and gone to the URL and contacted iTunes Support ? If not you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Posted on Dec 17, 2018 12:41 AM

1 reply
Question marked as Apple recommended

Dec 17, 2018 12:41 AM in response to All6might

Have you done as instructed and gone to the URL and contacted iTunes Support ? If not you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Billing and subscriptions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.