keely243 Author

Level 1

10 points

Iphone X won't turn on

Hello, my iPhone is not wanting to turn on. It wasn't going dead, it just randomly turned off and I have had it plugged in to my computer for awhile now and also have used different charging areas. I also tried to do the force restart technique but it is still not turning on. I've had it for about a month now. Do you have any suggestions on what I should do?

iPhone XS

Posted on Dec 16, 2018 6:19 PM

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4 replies

Level 10

272,760 points

Dec 16, 2018 6:24 PM in response to keely243

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Level 10

272,760 points

Dec 16, 2018 6:42 PM in response to keely243

Then it's time to do the first thing listed under "If you need more help" in the article:

Contact Apple Support.

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keely243 Author

Level 1

10 points

Dec 16, 2018 6:40 PM in response to sberman

I have done all of these things and still won't turn on.

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Level 1

4 points

Dec 26, 2018 9:45 AM in response to keely243

Did you ever get a resoulution to this? This just happened to my sons phone and curious what apple did to fix it?

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Iphone X won't turn on

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