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Screen recording function stopped working on iPad

I am able to screen record off my iPhone, and I'm pretty sure I'd been able to on my iPad with iOs 11, but since the iOs 12 update, it no longer works, and the most recent update did not fix the problem.


I've tried shutting down and restarting; a hard boot, followed by removing the function and restoring it; but nothing is working.


Is the next step restoring it to its factory setting? I'd rather not do that.


Thanks.

iPad Air Wi-Fi

Posted on Dec 17, 2018 7:45 AM

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Question marked as Best answer

Greetings trishrosenthall,


Thanks for visiting the Apple Support Communities! I understand you're unable to use the Screen Recording feature on your iPhone as expected.


Nice job with the troubleshooting steps you've taken. Since screen recording is a feature which can be restricted, I suggest to check the content restrictions you have enabled on your iPhone. You can tap Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions to check if Screen Recording is restricted. You can see those steps from the following support article: Use parental controls on your child's iPhone, iPad, and iPod touch


Let me know how it goes from here.


Kind regards.

Posted on Dec 19, 2018 12:34 PM

3 replies
Question marked as Best answer

Dec 19, 2018 12:34 PM in response to trishrosenthall

Greetings trishrosenthall,


Thanks for visiting the Apple Support Communities! I understand you're unable to use the Screen Recording feature on your iPhone as expected.


Nice job with the troubleshooting steps you've taken. Since screen recording is a feature which can be restricted, I suggest to check the content restrictions you have enabled on your iPhone. You can tap Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions to check if Screen Recording is restricted. You can see those steps from the following support article: Use parental controls on your child's iPhone, iPad, and iPod touch


Let me know how it goes from here.


Kind regards.

Screen recording function stopped working on iPad

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