Unable to connect to iMessage server

I tried to use iMessage and FaceTime but failed to connect iMessage server.It says that “waiting for activation “ and shows activation unsuccessful and I sing out and then sign in again but it doesn’t work......Let me know what’s wrong with my iphone xr ?Thanks

iPhone XR

Posted on Dec 19, 2018 2:27 AM

Reply
3 replies

Dec 19, 2018 7:27 AM in response to EricHeinHtet

Do you have access to another WiFi network where you can try? That has worked for several people.




Try a restart.




Restart your iPhone, iPad, or iPod touch




Try a forced restart.




Reset Device


Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac






Message activation error






Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.




You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.




There is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat         




Apple Support using Twitter






Or fill out and submit this form.



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Unable to connect to iMessage server

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