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So when I go to Chang my cellular plan, I keep getting this message. I have tried resetting network setting but that didn’t work. Any ideas on what to do next? I am using the built in Apple sim with AT&T and I bought this iPad from the Apple store.
iPad Pro 10.5-inch, Wi-Fi, Cellular
Hey jbman747,
Thanks for stopping by the Apple Support Communities. From your post, I understand that you're trying to change the cellular data plan on your iPad Pro, but you're getting a connection error. I'm happy to help!
From what you've shared, I would suggest following the recommendations under the "Get help" section of Set up cellular data service on your Wi-Fi + Cellular model iPad - Apple Support, which suggest using Get help with the SIM in your iPad - Apple Support.
Have a wonderful weekend!
Your screenshot indicates that you’re not connected to WiFi. If you’re simultaneously unable to connect to Cellular for whatever reason, then you’ll not have the network connection that you’ll need.
Connect to WiFi - and then try to set-up your Cellular provider.
Thanks. I tried what you said but that didn’t work.
Can’t change or modify cellular plan on iPad Pro
