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Can’t take pic for ID verification

I need to login to one of my app that needs a photo ID or DL But it keeps saying I can’t take pic with the camera and says I need to go to Setting/Identity Verification. But when I go there, there’s nothing mentioned about camera or anything like that. What I’m supposed to do next? Thanks

iPhone XS

Posted on Dec 19, 2018 12:45 PM

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Question marked as Apple recommended

You have to allow that app access to your camera. Go to settings>privacy>camera - see if that app appears there. if not, go to settings>general>reset> and reset location and privacy.

Posted on Dec 19, 2018 1:47 PM

1 reply

Can’t take pic for ID verification

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