Screen time on child’s device not showing usage

Why isn’t screen time usage showing for my child’s device?

iPhone XS

Posted on Dec 20, 2018 8:08 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2018 11:39 AM

Hello tracy2012,


Thank you for using Apple Support Communities!


I understand from your post that you do not see your child's Screen Time information when viewing it from Settings > Screen Time. Refreshing the Settings app may help. Close the Settings app completely and then open it again.


How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support


If the issue persists, restarting your iPhone and your child's may help.


Restart your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Dec 22, 2018 11:39 AM in response to tracy2012

Hello tracy2012,


Thank you for using Apple Support Communities!


I understand from your post that you do not see your child's Screen Time information when viewing it from Settings > Screen Time. Refreshing the Settings app may help. Close the Settings app completely and then open it again.


How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support


If the issue persists, restarting your iPhone and your child's may help.


Restart your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

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Screen time on child’s device not showing usage

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