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Received email from Apple

I have received an email from apple but actually I’m can’t know is that an official email from apple or faked.


plz see attachment and confirm to me in order to fix the lock

Thanks’

iPhone XS

Posted on Dec 20, 2018 2:15 PM

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Question marked as Best reply

Posted on Dec 20, 2018 2:17 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

6 replies
Question marked as Best reply

Dec 20, 2018 2:17 PM in response to Abdulla1500

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Dec 20, 2018 2:35 PM in response to Abdulla1500

Note the poor grammar. Apple emails are checked for that before being sent.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Received email from Apple

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