stop Yahoo Mail notification

This issue just started, this evening.


I keep hearing an audio notification from Yahoo Mail stating: 'you've got mail'. I hear it about every 60 seconds.


No matter what I do. It won't stop.


I was using Firefox at the time... but when I logged out of Firefox and then I tried Safari and Chrome, I noticed the issue was still occurring.


I've gone into Apple, System Preferences, and clicked on Notifications...but Yahoo/Yahoo Mail, isn't listed in the box on the left, that has the scroll-down list of applications on my laptop.


I scrolled down the list and unchecked the box 'play sound for notifications' for each browser (Safari, Firefox, Chrome). That didn't work either. I still hear a 'you've got mail' message over my laptop speakers.


After I unchecked the box for 'play sound for notifications', I got out of Apple's System Preferences, logged out, and restarted my MacBook Pro. No change...I still hear the Yahoo Mail notification.


I DON'T have Thunderbird installed...which via Mozilla's (Firefox) community...was supposed to be the issue. As it's happening on whatever browser I'm logged onto tonight...it can't be Firefox related (which was the browser I was using, when the issue started, this evening).


I spoke to Yahoo via their chat window tonight...and they said the issue wasn't with them...that I had to go through the browser's menu, and stop Yahoo Mail notifications via the browser's preference settings.


Been there, done that, got the T-shirt.


I'm using a MacBook Pro (13-inch Mid 2010) laptop. It's running MacOS Mojave version 10.14.02


I haven't messed about with any System Preference settings or browser settings, prior to this issue starting, when I logged onto my laptop tonight.


I can't figure out what's initiating the message to play.


I've run out of ideas, and could use help getting this issue to stop!


Thanks





Posted on Dec 20, 2018 9:25 PM

Reply
1 reply

Dec 23, 2018 6:03 AM in response to birkwood

Hey there, birkwood,


I see that you're experiencing an unexpected issue with notifications on your Mac. I'm happy to help.


Based on your post, you've done some awesome troubleshooting. From here, I'd like to recommend that you test the issue in a new user account. Note that this won't necessarily resolve the issue in and of itself, but it will tell us a little more about what's going on. If it continues to occur, then we can say the issue is either system-wide or related to the Yahoo! account itself. If it doesn't happen, however, then we know that it's tied to just your primary user account.


You can learn more in this article here: How to test an issue in another user account on your Mac


Cheers!

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stop Yahoo Mail notification

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