Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

RE: My iPhone has frozen

Why has my iPhone 8+ frozen on the app delete screen after i double clicked the home button? all the buttons, the screen and "hey siri" still works but once i log in i cant do anything it is just stuck on the app delete screen. I can't turn my phone off and i cant open any apps.

iPhone 8 Plus

Posted on Dec 21, 2018 1:20 AM

Reply
Question marked as Apple recommended
  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side button (aka power) until you see the Apple logo.

This will force close and restart on iphone8

Posted on Dec 21, 2018 2:40 AM

1 reply

RE: My iPhone has frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.