Apple TV 4k turns on by itself

Had same problem with an LG TV, LG sound bar and AppleTV 4K. Even replaced AppleTV (under warranty). Still didn’t work. Had repair tech come out for TV. He had to call LG support. Got a knowledgeable tech on the phone. Here’s what solved the problem for us.

Went into TV settings - general - “Quick Start” and turned it off. Then went into settings-general - “Mobile TV On” and turned off WiFi and Bluetooth. Turns out, our son put an AppleTV Temote app on our iPhones so we could use them as remote controls to the TV. In the process he turned on these settings and caused our TV, sound bar and AppleTV to randomly come back on or not turn off. Turning off these settings on our TV solved our problem. Can’t use the iPhone as a remote, but that’s better than our TV coming back on in the middle of the night.

Hipe this

EnspiredTech, I don't want to turn off CEC as it's a very useful feature which I use all the time. The problem I want to solve is why the system is getting turned on about 15 seconds after being turned off. For me this started happening about a month ago.

My LG TV tech told me to do these 2 steps to stop my TV and connected devices from restarting:

in my TV settings in “General”, turn off “Quick Start”. Then also in “General” go to “Mobile TV On” and turn offf “Turn Om Via WiFi” and “Turn On Via Bluetooth”. Solved the problem. My son recently downloaded the AppleTV remote control app for my iPhone and enabled these settings.

hope this helps.

I may have figured it out.

I have an LG TV like the rest of you. Everything is CEC connected, just like everyone else.

I turned off Quick Start. Turn-on-via-WiFi was never on.

My Apple TV is the 4K model.

After watching TV and going to bed, the TV would randomly turn on... and without getting too much into it, I could tell the Apple TV was triggering it via the CEC configuration. I also noticed that when the Apple TV turned on, the remote had to (re)connect... meaning something else was triggering the Apple TV.

While mucking about, I used my other IR remote (Apple TV HD) to operate the Apple TV 4K.

Anyway, I was done watching tv and heading for bed. I turned off the system (hold menu, sleep), and turned off the light.

As the darkness set in, I heard my (somewhat new) Wyze security cam switch its night vision on... and a few seconds later... voila... system back on!

Seems to me, the infrared night vision light was bouncing off a wall and triggers the Apple TV to turn on... and since it wasn’t the Apple remote turning it on, that’s why it would need to (re)connect when I would have to turn the system off again.

Thing is, even after you turn the system back off, it may turn on again, if the infrared light bounces back to the Apple TV... kind of like when you use a mirror to reflect sunlight into someone’s eye.

Now, I haven’t tried it, but a good way to test it, is to put the Apple TV in a shoebox and see if the random turn-on still occurred. Since the new remote is Bluetooth, everything would still be operable.

Anyway, everyone probably has some IR device that is causing the Apple TV 4K to turn back on. So a solution would be to put in inside your AV cabinet, or maybe some black tape in front of the IR sensor of the Apple TV.

It is picking up on network activity.

If on wifi try Ethernet

To see a current status of the network get a report from istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks

Test on another network

I have tried most of it. Turned off airplay, automatic updates, switch network, access by people close
nothing seems to help. There are many apple products in the house but no one is attached to the ATV. The problem began about 2...

ago.

Distance between router and Apple TV will leave room for issues like interference

You would need to run a diagnostic for the network to actually verify it’s current status.

You would need to take it to a different location to test on another network

It will either be picking up on network activity or there is an issue with CEC.

You can troubleshoot the network, as far as CEC you can see if your TV is up to date and contact the manufacturer if necessary

Had the same problem. My son recently added the AppleTV remote control app to our iPhones and enabled the following settings on our TV. Our TV tech said to disable the settings and should solve the problem. It did!

heres what we did:

in TV settings under GENERAL, disable QUICK START. Then, also in GENERAL under MOBILE TV ON, disable TURN ON VIA WiFi and TURN ON VIA BLUETOOTH. Can no longer use our iPhone as an AppleTV remote control, but certainly better than TV and connected devices turning back on.

By disabling these 3 settings on our TV, it worked. Problem started right after he added the app to our phones, so makes sense. Hope this helps.

I have that setting set to off in one room or it randomly turns off my tv when I’m watching cable... really annoying,

In the other room it’s set to on but every time I turn on my tv it turns on Apple TV, but only because I’d not put Apple TV to sleep and switched back over to cable mode after I was done watching. Not really the same issues with the OP though.

Possible solution for those having trouble with TV and connected devices turning back on.

Could be be a few incorrect settings on your TV (not AppleTV streaming device).

These setting changes on our TV solved our problem:

in TV settings look for something like GENERAL/QUICK START. Turn off. Then look for something like GENERAL/MOBILE TV ON. Turn off sub categories TURN ON VIA BLUETOOTH and TURN ON VIA WiFi.

disabling these TV settings did the trick.

Hope this helps some of you with this very frustrating problem. I even exchanged my ApleTV streaming device thinking it was the culprit. Turns out it was our TV settings.

I have a Samsung 2016 TV and the new Apple TV4k. Tv is connected to soundbar (Samsung HW-N950) using HDMI Arc. CEC is On. I have my apple tv and PC connected to soundbar.

The apple TV turns soundbar and TV on randomly. It also turns on everytime I put it to sleep. 5-10 seconds after the Apple TV wakes up and also starts the soundbar. Very frustrating.

I have tried to delete Universal remote on the TV. I have disabled Airplay, app background refresh and automatic app updates on the Apple TV. I have restarted the Apple Tv, unplugged power etc, no luck. I have no other remote now than the apple tv remote.

Its connected to ethernet. This is becoming really frustrating. Tv wakes up randomly. Not good for the electricity bill either to have it behave like this. Anyone that has a solution??

Fw updated of course on TV, Soundbar and Apple TV

Having same problem on newer Samsung TVs. Will try TV settings. However, as regards this particular post I am reminded of an old "how Microsoft engineers fix a stalled car" joke. Everyone get out of the car, switch places, fasten your seatbelts, unfasten your seatbelts, roll up the windows if down, get back out of the car and resume your normal positions. Car should now be working. Check the network indeed... My 4Ks (7 of them) are NOT WiFi, they are all Ethernet and every single one on a post-2016 Samsung exhibits this behavior. Spurious WiFi signals are not going to be paired to the ATV and therefore could not cause the problems indicated. Going to try the CEC route first. Then I am going to go out into the garage, pull my car out, back it in the other way around, get out of the car, go turn on the TV, go back into the garage and put the car back the way it was. ATV should then be working right...

This problem cured itself for me a couple of weeks ago. I guess either the Apple TV device or the Samsung TV received an update which fixed the bug they introduced several months ago which started this fiasco for me.

Well i don’t know if any of you are in the same boat but i try a bunch of these suggestions and they don’t work. But then i always realize i have my appletv remote stored away (I use a harmony remote). So whenever this happens to me, it’s because I recently moved my storage container and the remote is leaning against something.