2018 Mac Mini - monitor problems

I have a new 2018 Mac Mini (running OS 10.14.2) which is connected to a LG 24UD58 monitor via a USB3 to DisplayPort cable.


When I shut down the Mac and then try to start it up again, the monitor is blank and does not appear to be receiving a signal from the Mac. I had the same problem when using another monitor (my old Dell U2312HM) using the DisplayPort cable.


When I connect both monitors (the LG via Display Port; the Dell via an HDMI), I am able to shut the Mac down and then start it up again, with both monitors working.


There are other users with similar problems.


Is there any fix?


many thanks





Mac mini 2018 or later

Posted on Dec 21, 2018 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2019 8:04 AM

The Mojave 10.14.6 update appears to have resolved the issue for me. Before the update, I sometimes (but not always) had to press the power button on the Mac Mini (i7 16G 1TB) a couple of times (one press for 1 second & release, then a quick second press & release) before the Mac would recognize the monitor (an LG 34" HDMI connected). After the 10.14.6 update I haven't had to go through that rigamarole again. The Mac is recognizing it every time now as it should.

455 replies

Feb 7, 2020 1:42 PM in response to Jez2007

so two days ago I was on my Mac mini searching for a solution for my triple display and was messing with the scaled settings for displays and it woke up my third monitor and it seemed to be working just fine and I put my Mac to sleep for a bit while I ran an errand and when I woke I up, it worked just fine again, but when I shut the computer down and came back two days later to use it, the third monitor wouldn't wake up again. has anyone else experienced this?

Feb 7, 2020 11:08 PM in response to cpmax

Here is the report of may Mac mini graphics:


Intel UHD Graphics 630:

Modelo de chipset: Intel UHD Graphics 630

Tipo:GPU

Bus: Integrado

VRAM (dinámica, máx.): 1536 MB

Fabricante: Intel

ID del dispositivo: 0x3e9b

ID de la revisión: 0x0000

Metal: Compatible, familia de funciones macOS GPUFamily2 1


Pantallas:


LG FULL HD:


  Resolución: 1920 x 1080 (1080p FHD - Full High Definition)

  Aspecto de la IU: 1920 x 1080 @ 60 Hz

  Profundidad del framebuffer: Color de 30 bits (ARGB2101010)

  Número de serie de la pantalla:            

  Pantalla principal: Sí

  Duplicado: Desactivado

  En línea: Sí

  Rotación: Compatible

  Ajustar brillo automáticamente: No

  Tipo de conexión: DVI o HDMI

  Versión del firmware del adaptador: 7,55

Mar 23, 2020 9:15 AM in response to Davert

Interesting - the monitor have 5120x1440 but choosing it makes everything look horribly and text is unreadable/major fuzziness. Better than on HDMI yes, but unusable - I think 10.15 is scaling it wrongly somehow - like its up-scaling/zooming it - both icons and text look very bad, which should not be the case at that res.

Somehow I get the impression the OS is not understanding the monitor and its actual max. res - despite it showing the res correctly when connected on DP 1.4 - on HDMI 2.0 it shows a lower res, but probably due to HDMI limitation. But the display quality is more or less the same - only slightly better on DP


Running at 3360x945 HiDPI makes it usable, but text is still fuzzy - even with smoothing at 3. Everything is huge though

So the OS is making it impossible to use my hardware as it should. Win10 do not have this problem, neither do any games etc.

No FileVault at any time

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2018 Mac Mini - monitor problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.