Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot Reset Security Questions. We don’t have sufficient information to reset your security questions.

All,


I couldn't reset the security questions. Apple just returns "We don’t have sufficient information to reset your security questions."


any recommendations or work around?

Posted on Dec 21, 2018 1:54 PM

Reply
Question marked as Apple recommended

there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Posted on Dec 21, 2018 1:55 PM

1 reply
Question marked as Apple recommended

Dec 21, 2018 1:55 PM in response to wlgns

there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Cannot Reset Security Questions. We don’t have sufficient information to reset your security questions.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.