Level 1

4 points

Verification code

Trying to set up my sons phone but the verification code is being sent to an unknown number. Can’t get any access to the account without the code

iPhone 5

Posted on Dec 22, 2018 2:58 AM

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1 reply

Level 10

685,483 points

Dec 22, 2018 5:22 AM in response to Rafa888

See if this helps. Note the last section for steps to recover the account if necessary.

Apple ID - Get a verification code and sign in with two-factor authentication

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Verification code

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