Email notification not working

Question

Level 1

32 points

Email notification not working

On iPhone X Since 2 days after updating to 12.1.2, email notifications aren’t working. All the settings are okay, but only sound comes when any new email comes but banner and Notification Center doesn’t work.

Posted on Dec 23, 2018 1:15 AM

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Answer 1

rose_10

Community Specialist

Dec 24, 2018 11:09 AM in response to Shoebsms

Hello Shoebsms,

Thanks for visiting Apple Support Communities!

I understand that you aren't receiving email notifications both for the banner and Notification Center. The following guide should be helpful and you might need to check additional settings:

Use notifications on your iPhone, iPad, and iPod touch

Best regards.

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Answer 2

Jan 23, 2019 8:29 AM in response to Shoebsms

all my configured mail notification stops working. Instead there is a “favorite mailboxes” option in notification > mail.

somehow it override all my custom notification and now notifying all incoming mails.. wth is it. Please turn it off or test it through before release.

its giving a lot of trouble now as ita setup a way to help me filter emails

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Answer 3

Shoebsms Author

Level 1

32 points

Dec 24, 2018 9:29 PM in response to rose_10

Thanks for replying and sharing the guide. As per the settings mentioned in guide all is okay but still I don’t receive notifications for new emails only sound comes. Even in notification centre mails doesn’t appear. Is there any other solution? All started after updating to iOS 12.1.2

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