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screen started to fade away then it went black

My iPhone 6 is giving trouble I don’t know how to fix it please some diy help I using it then I realize the screen started like to fade away then it went black so I remember when I put my hand over the censor that happens but it stayed on that black screen I have to press down on the censor for it to work help please




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Posted on Dec 23, 2018 5:37 AM

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Question marked as Best reply

Posted on Dec 23, 2018 6:01 AM

Try a forced restart of your iP6:

Press and hold both Home and Side (Power) buttons for at least 10 seconds, until you see the Apple logo. When it appears, release both buttons, wait for your iphone to restart, then test it.


If you get no help, make an appointment at your most convenient Apple Store or Authorized Service Provider and have your device inspected. See this list: https://locate.apple.com/findlocations


Regards

Giulio



2 replies
Question marked as Best reply

Dec 23, 2018 6:01 AM in response to dashawn40

Try a forced restart of your iP6:

Press and hold both Home and Side (Power) buttons for at least 10 seconds, until you see the Apple logo. When it appears, release both buttons, wait for your iphone to restart, then test it.


If you get no help, make an appointment at your most convenient Apple Store or Authorized Service Provider and have your device inspected. See this list: https://locate.apple.com/findlocations


Regards

Giulio



screen started to fade away then it went black

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