Am so so frustrated. Virtual keyboard disappears and have lost emails because I have to power off the iPad, or wait for a while and then the email/text is gone. Have called Apple Support three times and they say that they have never heard of this phenomenon. Apple Genius restored the iPad to factory settings But that it did not help either. Anyone facing the same problem or has a suggestion?
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell
Do you have a Bluetooth Keyboard paired with your iPad? If you do, that would explain why the virtual keyboard disappears. Most (not all) Bluetooth keyboards have a key above the number 4 on the top of the keyboard with an image of a keyboard. If you are using a Bluetooth Keyboard, and your keyboard has such a button, simply tap the key and your on-screen keyboard should pop up. To make it go away, tap it again.
Do you have a Bluetooth Keyboard paired with your iPad? If you do, that would explain why the virtual keyboard disappears. Most (not all) Bluetooth keyboards have a key above the number 4 on the top of the keyboard with an image of a keyboard. If you are using a Bluetooth Keyboard, and your keyboard has such a button, simply tap the key and your on-screen keyboard should pop up. To make it go away, tap it again.
Getting a new device doesn't necessarily work. I've had this issue across 3 previous iPads and multiple iPhones over the years when
Now I have my 4th iPad, a new Pro with Face ID. I do not have a Bluetooth keyboard attached, I am using Apple's Smart Keyboard and am experiencing the same exact thing. I can't get my virtual keyboard back to save my life, except to physically remove the Smart Keyboard from the iPad thereby completely defeating the purpose of having multiple keyboards serving differing needs. If I need a little help conversing back and forth in Spanish, I can't do that on my iPad now unless I detach the Smart Keyboard. If I want to use the copy/paste feature of another keyboard I can't do that unless I detach the Smart Keyboard, and so on.
THIS IS MADDENING. THIS IS A SOFTWARE ISSUE that nobody at Apple is addressing.
Doing a search for these related types of virtual keyboard issues shows hundreds of unhappy people dating back years across many forums. Apple needs to fix this. I spend THOUSANDS of dollars on their products only to be frustrated to no end because the keyboard disappears across all of those same products. If there's one thing I know that's going to happen when I get a new iOS device, it is that I will have issues with the virtual keyboard. I put up with it when using Bluetooth keyboards because I had a Logitech keyboard that could pair with 3 different devices and pressing 1 button quickly unpaired from my current device so my virtual keyboard came back quickly. But this latest iPad Pro with Smart Keyboard? NOT SO ****** SMART.
"Oh, we've never heard of that before" is a lie. Apple is becoming the new Microsoft.
I do not know?
What do you do with your iPad?
How much internal free data stirage is left on your iPad?
Do you have lots of apps in the iOS background app switcher?
Is Background App Refresh OFF in Settings app, General?
Do you use lots of active Website tabs in a Web browser?
Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Tried everything. Genius Bar couldn’t figure it out either and just exchanged it since the iPad was still under warranty.
Why does my virtual keyboard keep disappearing? I keep having to reboot the iPadPro.
Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Yes. Apple Support, when I called, and Genius Bar, told me to do that. Didn’t help. Thank you
Virtual keyboard disappears on my iPad pro
