Apple Servis Rezaleti
arriving: 1 --- 13.12.2018 on a gafflette I went for a battery change for half an hour I waited, I delivered the phone at 12:47. ankamall Gürgençler 14-14: 30 for the process lasting a maximum of 15 minutes was said as a bride. I went to sit in the shop, I said I was waiting at the 14:30 when they went to the shop, said they took my device, I was looking at the test, the friends were taking the test. 14.40 I said don't give the phone if it has not been done yet. I said battery battery for half an hour I said to the battery safety, I said I did not want to give the battery security barely got out of the phone I got out. friends living in ankara should put the services they should not go to the beginning of the service.
apple I called the apple to complain about the same day service of up-2 customer service asked me to send a report from the phone to the battery change of the phone I sent a report to the customer service on my phone's rear camera, the network had troubles, he saw problems with sound and said I should urgently give my phone to the authorized service.
said-3 so-called authorized service, called the individual said I had such troubles on the phone bring it to the apple immediately said they took them to the services of the time they took me to the services of the ankara girls said they saw the same mistakes they said they are already being sent to the apple today they said they've been sent to apple today .
up to 4 product apple reached I'm questioning every day from both individual and apple in the meantime, I'm scanning the forum service experiences v.s normally at the latest 2-3 days I was doing the service transaction I think I'm examining your product is a nuisance I think.
December 17, 2018:
our technicians review your product to diagnose the problem
There is this guarantee constantly until February 2019 there is a guarantee of warranty on the screen is not covered by the warranty is looking for every time I call the test is done in your camera, the distress has been detected sound distress network troubles v.
up-5 could not last last a senior consultant said you would connect to each interview minimum 15-60dk in the meantime I connected to one of the women vildan said that the situation said 10min out of the scope of your phone warranty is out of the unauthorized intervention, boiling water poured out of my head said the battery was changed I opened the box of the phone I took zero no intervention vs not you can not view it from there you can not view the battery change yes I said yes then this is what I said I've been waiting for 2 hours I think the answer from the departments I have such a thing 20 days after waiting for me did not answer without telling me ..
I'm sorry I'm an apple fan of apple I'm a man who uses apple, I've been defending the customer satisfaction in the forums in any friend's environment.
yesterday we took the friend's phone to the girl to the huwawei service in ankara girls in half an hour the screen was changed and delivered the phone
for the first time in my life, I took the product to an apple service devices I use, mac, apple tv, apple watch, iphone look at the view that we've encountered.
lastly about half an hour to listen to the senior consultant vildan thank the lady ..
the service is authorized by the man is changing the battery of the phone, the same authorized service is sent to the apple repair center. service is no objection, no results are frozen in this way, apple's 8 senior consultants 24 customer representatives, individual contact with the cleaning staff even called the service no result I will wait 1 month to give you a phone call and I think what you think ...
[https://i.hizessim.com/nQ2A8V.jpg image of service form ...]
[https://i.hizisim.com/16rYQj.jpg service form image-2]
[https://ibb.co/0yT9C95]
[https://ibb.co/HYtnP8J]
21.12.2018 if you are interested in the process as a result of detailed research and interviews;
(with senior authority action)
my phone was examined by apple repair center on 17.12.2018 and unauthorized access decision was made on the phone.
the decisions of the engineers in the apple repair center were finalized, and the apple engineers who were chosen from the prophet were their decisions made and unquestionable.
As of 21.12.2018 I have learned that apple customer service does not have any powers to interfere or interfere with the subject, such as how to make a vase on your table or ornaments on your side of the house.
Kimlik: G347440847