I have problems with Apple Music
Since two days, I can’t download new song and I can’t see some of the pictures of the songs or playlist
iPhone 7
User profile for user:
i_rina
User level:
Community Specialist
Hi there, davidesoccer!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with not being able to download Apple Music and I’m happy to help! First, I recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the Music app. Once it’s closed, Restart your iPhone, iPad, or iPod touch and test to see if the issues are still going on.
If they are still going on, check out this article to sign out and then Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV. This step will temporarily remove any music you’ve saved for offline listening, you will have to redownload all the music saved for offline manually again. Once thats complete, check to see if you can download the songs.
Let me know the results and take care!