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Enter passcode to another iPhone

Hello,

I bought iPhone XS today and I tried to set it up through iTunes backup from my old iPhone 5. Everything went smoothly but then the phone asked me to "Enter passcode from another iPhone". I tried to enter passcode from my iPhone 5 but it told me it was incorrect. I tried many times and I’m sure I got the passcode right. Then I researched the issue on the internet and I found out that many people have/had the same problem as me. Someone suggested that we should remove the old device from iCloud.com and in the old iPhone settings sign out of Apple ID. So I did exactly that but it didn’t help me at all.

Did any of you have the same issue as me?

If yes please tell me what should I do to resolve it.

Thank you

iPhone XS

Posted on Dec 24, 2018 4:23 PM

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Posted on Dec 24, 2018 5:29 PM

1 reply

Enter passcode to another iPhone

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