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Redeeming a code

I have recently acquired a £15 gift card from Apple and it says I haven’t activated it correctly. I have tried to enter both manually and using a photo. Any thoughts?


iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 25, 2018 9:01 AM

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Posted on Dec 25, 2018 9:10 AM

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so contact iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww

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Redeeming a code

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