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Mac Mini beachballs, com.apple.DumpGPURestart

My Mac Mini is beachballing. When it starts beachballing all the apps in the GUI become unresponsive, although the mouse cursor works, as does ssh. Prior to beachballing it seems to be fine and performance is normal. After beachballing I have to turn it off and on. Around the time it starts beachballing I start seeing the following messages in /var/log/system.log:

com.apple.xpc.launchd[1] (com.apple.DumpGPURestart): Service only ran for 1 seconds. Pushing respawn out by 9 seconds.


Hardware is a Mac mini (Late 2012) and OS version is 10.14.2.


MacBook Air (2018 or later)

Posted on Dec 25, 2018 9:27 AM

Reply
8 replies

Dec 25, 2018 3:09 PM in response to bill-in-oz

EtreCheck version: 5.1 (5A022)

Report generated: 2018-12-26 01:03:11

Download EtreCheck from https://etrecheck.com

Runtime: 2:16

Performance: Excellent

Problem: Beachballing

Description:

Major Issues: None

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems.

    Heavy RAM usage - This machine is using a large amount of RAM.

    Apps crashing - There have been numerous app crashes.

    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

    Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

    Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:

    Mac mini (Late 2012)

    Mac mini Model: Macmini6,2

    1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

    16 GB RAM - At maximum

    BANK 0/DIMM0 - 8 GB DDR3 1600 ok

    BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Video Information:

    Intel HD Graphics 4000 - VRAM: 1536 MB

    DELL 1905FP 1280 x 1024

Drives:

    disk0 - Samsung SSD 840 PRO Series 256.06 GB (Solid State - TRIM: Yes)

    Internal SATA 6 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 255.85 GB

            disk2 [APFS Virtual drive] 255.85 GB (Shared by 4 volumes)

                disk2s1 - Macintosh HD (APFS) (Shared - 138.01 GB used)

                disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 54 MB used)

                disk2s3 - Recovery (APFS) [Recovery] (Shared - 517 MB used)

                disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

    disk1 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)

    Internal SATA 3 Gigabit Serial ATA

        disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk1s2 - 1TB (Journaled HFS+) 999.86 GB (515.84 GB used)

Mounted Volumes:

    disk1s2 - 1TB 999.86 GB (484.02 GB free)

        Journaled HFS+

        Mount point: /Volumes/1TB

    disk2s1 - Macintosh HD 255.85 GB (114.99 GB free)

        APFS

        Mount point: /

    disk2s4 - VM [APFS VM] (Shared - 2.15 GB used)

        APFS

        Mount point: /private/var/vm

Network:

    Interface Bluetooth-Modem: Bluetooth DUN

    Interface en0: Ethernet

    Interface en5: iPad

    Interface fw0: FireWire

    Interface en1: Wi-Fi

        802.11 a/b/g/n

    Interface en4: iPhone

    Interface en3: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

        iCloud Quota: 5.00 GB available


Dec 25, 2018 3:10 PM in response to bill-in-oz

System Software:

    macOS Mojave 10.14.2 (18C54)

    Time since boot: Less than an hour

Configuration Files:

    /etc/hosts - Count: 4

Security:

    GatekeeperEnabled

    System Integrity ProtectionEnabled

Unsigned Files:

    Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist

        Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

        Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist

        Executable: /Library/Application Support/Citrix Receiver/ctxusbd

        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist

        Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper

        Details: Exact match found in the whitelist - probably OK

Kernel Extensions:

    /Library/Application Support/Citrix Receiver

        [Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.3.0 - SDK 10.9)

    /Library/Extensions

        [Not Loaded] TrimEnabler.kext (Oskar Groth, 1.0 - SDK 10.10)

    /System/Library/Extensions

        [Not Loaded] fabio.kext (1.0)

System Launch Agents:

    [Not Loaded] 17 Apple tasks

    [Loaded] 169 Apple tasks

    [Running] 113 Apple tasks

System Launch Daemons:

    [Not Loaded] 36 Apple tasks

    [Loaded] 189 Apple tasks

    [Running] 111 Apple tasks

    [Other] One Apple task

Launch Agents:

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-12-12)

    [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-09-16)

    [Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-09-16)

    [Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-09-16)

    [Loaded] org.macosforge.xquartz.startx.plist (? 2748570a - installed 2012-09-28)

Launch Daemons:

    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-30)

    [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-09-16)

    [Loaded] org.cindori.SenseiTool.plist (Oskar Groth - installed 2015-09-23)

    [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 77ab826e - installed 2012-09-28)

    [Loaded] org.cindori.AuthHelper.plist (? f6a1cae2 - installed 2014-01-03)

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-12-12)

    [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30)

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-11)

User Launch Agents:

    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)

User Login Items:

    VMware Fusion Start Menu.app (VMware, Inc. (Fusion) - installed 2014-06-10)

         (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)


Dec 25, 2018 3:12 PM in response to bill-in-oz

Internet Plug-ins:

    FlashPlayer-10.6: 32.0.0.101 (installed 2018-12-06)

    QuickTime Plugin: 7.7.3 (installed 2018-12-22)

    Flash Player: 32.0.0.101 (installed 2018-12-06)

    CitrixICAClientPlugIn: 12.3.0 (installed 2016-10-28)

    SharePointBrowserPlugin: 14.7.3 (installed 2017-04-16)

User Internet Plug-ins:

    Picasa: 1.0 (installed 2013-04-13)

3rd Party Preference Panes:

    Flash Player (installed 2018-11-30)

Time Machine:

    Skip System Files: No

    Mobile backups: No

    Auto backup: Yes

    Volumes being backed up:

        Macintosh HD: Disk size: 255.85 GB - Disk used: 140.86 GB

    Destinations:

        t*********e [Network] (Last used)

            Total size: 1.59 TB

            Total number of backups: 61

            Oldest backup: 2018-10-03 05:42:52

            Last backup: 2018-12-26 00:39:15

Performance:

    System Load: 1.72 (1 min ago) 1.84 (5 min ago) 1.89 (15 min ago)

    Nominal I/O speed: 3.66 MB/s

    File system: 19.88 seconds

    Write speed: 451 MB/s

    Read speed: 524 MB/s

CPU Usage:

    Type Overall

   System 4 %

    User 10 %

    Idle 86 %

Top Processes by CPU:

    Process (count) CPU (Source - Location)

   firefox 56.72 % (Mozilla Corporation)

    plugin-container (5) 32.98 % (Mozilla Corporation)

    WindowServer 22.84 % (Apple)

    EtreCheckPro 4.00 % (Etresoft, Inc.)

    kernel_task 3.78 % (Apple)

Top Processes by Memory:

    Process (count) RAM usage (Source - Location)

    plugin-container (5) 3.48 GB (Mozilla Corporation)

    firefox 1.03 GB (Mozilla Corporation)

    kernel_task 652 MB (Apple)

    EtreCheckPro 512 MB (Etresoft, Inc.)

    Google Chrome Helper (3) 206 MB (Google, Inc.)

Top Processes by Network Use:

    Process Input / Output (Source - Location)

    firefox 950 KB / 381 KB (Mozilla Corporation)

    mDNSResponder 782 KB / 224 KB (Apple)

    netbiosd 76 KB / 6 KB (Apple)

    apsd 9 KB / 8 KB (Apple)

    cloudd 8 KB / 4 KB (Apple)

Virtual Memory Information:

    Available RAM 6.90 GB

    Free RAM 3.55 GB

    Used RAM 9.10 GB

    Cached files 3.34 GB

    Swap Used 0 B

Software Installs (past 30 days):

    Install Date Name (Version)

    2018-12-06 Gatekeeper Configuration Data (157)

    2018-12-06 Adobe Flash Player (32.0.0.101)

    2018-12-12 Microsoft AutoUpdate (4.6.18120801)

    2018-12-12 XProtectPlistConfigData (2101)

    2018-12-13 Microsoft PowerPoint for Mac (16.20.18120801)

    2018-12-13 Microsoft OneNote for Mac (16.20.18120801)

    2018-12-13 Microsoft Outlook for Mac (16.20.18120801)

    2018-12-13 Microsoft Excel for Mac (16.20.18120801)

    2018-12-13 Microsoft Word for Mac (16.20.18120801)

    2018-12-14 MRTConfigData (1.38)

Diagnostics Information (past 7 days):

    2018-12-26 00:24:05 Firefox.app CPU (9 times)

        /Applications/Firefox.app

    2018-12-26 00:17:13 Last Shutdown Cause: 3 - Hard shutdown

    2018-12-22 21:54:43 plugin-container.app Crash (6 times)

        /Applications/Thunderbird.app/Contents/MacOS/plugin-container.app

    2018-12-22 19:33:31 backupd CPU (4 times)

        /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd

End of report

Mac Mini beachballs, com.apple.DumpGPURestart

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