I have the exact same problem, an s6 phone but had to recently install Office 365 on windows pc. Now cannot get outlook calender to sync with iPhone.
But also found I have the automatic sync option greyed out. The recommended answer in this community talks about icloud music. no I don't use that, so that answer does not apply.
iPhone 6s
I think that reason that auto sync option is grayed is because it was set to do that in your iTunes preferences.
Without connecting your phone phone to your PC, launch iTunes and go to Edit>Preferences>Devices. Look at the box that says Prevent iPods, iPhones and iPads from syncing automatically. If the box is checked, uncheck it, click OK, quit iTunes and then connect your phone and see if your phone automatically syncs.
I think that reason that auto sync option is grayed is because it was set to do that in your iTunes preferences.
Without connecting your phone phone to your PC, launch iTunes and go to Edit>Preferences>Devices. Look at the box that says Prevent iPods, iPhones and iPads from syncing automatically. If the box is checked, uncheck it, click OK, quit iTunes and then connect your phone and see if your phone automatically syncs.
Hi LostInWilderness,
Thanks for using Apple Support Communities. It sounds like you’re having trouble syncing your Outlook calendar with your iPhone. I’m happy to provide some steps that may help. You’ll want to refer to the article below:
Get help using Outlook with iCloud for Windows - Apple Support
Let me know if that helps.
Take care.
Do you have the option to Manually Manage Music and Videos selected in the Summary pane in iTunes? If so, uncheck that option.
Allen,
thanks for your reply. This article is about using iCloud to manage mail, contacts and calender etc. I havent used iCloud previously, and don't want to try a new system. I installed windows 10 and subscribed to office 365 last week. Up to then my previous versions worked well and easily; I plugged in my iphones, they opened the iTunes and synced the calender - why that does not happen with the latest versions is frustrating. I have read the several threads from various sources about what to do, and the attached screenshot, indicates it SHOULD sync with outlook. but doesn't.
Demo,
thanks for the reply. However i looked at that, and the box was unchecked. This is not the solution, despite the solved arrow above. I don't know how that happened, i didn't select that.
Demo,
where do I find that? i've looked through every button/tab and option and can't find anything that looks like that?
Demo,
found it. I included a screen shot for other gumbies. as can see it was unchecked, and the greyed out option remains.
Automatically Sync when iPhone is connected grayed out
