DVD pauses on DVD player

I have created a wedding video using Final Cut Express. This was rendered in FCE and imported into iDVD. I set up menus and burned directly to DVD (Verbatim DVD-R). DVD plays back perfectly on iMac and on Sony PS3 console. When the bride plays back on her stand alone DVD player, the movie pauses for approximately 15 seconds then continues. The pauses happen at approx 15m31s 26m15s 35m54s and 46m17s. She has tried on her mother's DVD player with the same results. My next step was to export as a disk image and burn this to disk using Disk Utility. Still get the same result. I'm stumped. Has anyone else encountered anything like this? If so, have you been able to fix it?

Thanks

iMac 27", Mac OS X (10.6.4)

Posted on Jul 10, 2010 9:48 AM

Reply
21 replies

Jul 11, 2010 6:53 AM in response to ihjeffrey

Latest update...

1) I burned another copy of the disk from the disk image using Apple Disk Utility.
2) I copied the disk image from the iMac onto a PC and burned a disk using Imgburn set to a maximum of 4x burn speed.

Both disks were Verbatim DVD-R from the same batch.

This mornig I have played both disks on a Cambridge Audio DVD player. The results...

1) The disk burned on the iMac using Disk Utility pauses briefly at about the 15 minute mark for approx 5 seconds then continues. At the 26 minute mark, it pauses for about 15 seconds, advances a couple of frames then pauses again for about 10 seconds, jumps ahead about 3 seconds then pauses again, then plays about one frame every second for a couple of seconds before pausing for an extended period. I tried to zoom, but it didn't respond. Eventually I hit the menu button, which allowed me to return to the main menu.

2) The disk burned on the Windows PC plays without any problems so far. (I'm at 35 minutes and still going strong.)

So to reiterate:
- captured footage from original Mini DVcam tapes.
- edited footage using Final Cut Express
- Applied chapter markers in FCE and exported as Quicktime movie
- imported Quicktime movie into iDVD, created menus, including scene selection based on chapter markers
- burned DVD directly from iDVD - Result - defective disk that pauses and restarts at approx 11 minute intervals
- exported disk image from iDVD to hard drive
- burned disk image to DVD using Apple Disk Utility - Result - defective disk that pauses and restarts at approx 11 minute intervals
- copied .img file to Windows Vista PC and burned DVD from .img file using Imgburn - Result - Perfect disk that pays without problems.

My conclusion is that the Apple software is flawed, whether burning directly from iDVD to DVD or using a disk image created by iDVD and burned to DVD by Disk Utility. However, taking the same disk image created by iDVD and burning this on a PC worked fine. So it appears that it is not necessarily iDVD that is at fault, but the underlying software component which writes to the DVD. This would seem to be validated by the fact that other people with the same problem were able to achieve a workaround by using Roxio Toast. I don't have that piece of software, so cannot validate this directly.

I would be interested to know if Apple actually monitor these forums discussions and take note of end users' problems. If so, do they carry out their own investigations to find the root cause of these issues, especially when the evidence seems to point to this being an issue with their code.

Jul 11, 2010 9:11 AM in response to ihjeffrey

I would be interested to know if Apple actually monitor these forums discussions and take note of end users' problems.





Apple rarely participates directly on user based forums however Mods do take notice. Your best chance of having apple notice any particular post within this forum is to bring it to their attention through iDvd's Feedback for suggestions and improvements:




User uploaded file





User uploaded file

Message was edited by: SDMacuser

Jul 13, 2010 6:39 AM in response to Bengt Wärleby

Hi Bengt, thanks for your response.

You will note in my OP that I stated that I am using Verbatim DVD-R single layer disks. I may not have mentioned it, but I limit my burn speed to x4 and I currently have over 400Gb free space on my start up HDD.

My concern is that the same disk image created in iDVD burns fine from a PC, but not from the Mac. Other people have stated that they experience problems when burning from iDVD, but do not have the same problem when burning the same image with Toast. That would seem to imply that the problem is not with any of the factors you mention, but with an underlying problem with the software code that Apple uses when writing to disk.

Best wishes,
Iain

Jul 14, 2010 12:33 AM in response to Bengt Wärleby

Hi Bengt,

Thanks again for your comments. Once again, I refer to my OP where I state that the DVD has been tested on two separate DVD players with exactly the same results. Just for clarification - I have burned 3 copies and all three exhibit the same problem on the client's DVD player, the client's mother's DVD player and my set top DVD player. A DVD burned using a Windows PC from the EXACT same disk image does not exhibit any problems on any of these machines. I am not rendering different versions of the movie - I am simply copying the .img disk image from the Mac to the PC and burning it with different software. I fail to see how using a lens cleaner is going to have any impact whatsoever. If you read through the thread, you will see that I am not alone in experiencing the problem.

Jul 14, 2010 12:47 AM in response to ihjeffrey

My thought was that there might build up dust on Your Mac DVD-burner
and this inducing sligt flaws on the burned DVD-disk

Then it should paus about at the same place played in any DVD-player.

But surely You have a better idea on where to look for the culprit
it was just a amateuristic suggestion - that helped me - that's why it might
have been of help to others.

BTW - How did You Export out from FCE - I do
• As QuickTime .mov (chapter marks included - selected)
• Not as self containing (not important - but saves time and space)
• NO QuickTime Conversion - at all ! Important !

Where Do You store Your FCE movie material/scartch disk. To make it easier I use an external hard disk
• FireWire (USB/USB2 - performs badly on my set-up)
• Mac OS Extended formatted - IMPORTANT and a Must

Yours Bengt W

Jul 25, 2010 7:30 AM in response to Bengt Wärleby

when someone asked earlier if apple support monitors these forums...of course they don't. but they have fanboys like bengt here to post constantly to deflect any blame that it might be apple's faulty software.

bad media? dust on our dvd recorder? come on bengt...try harder than that.

iDVD hasn't worked right for years now. and they don't plan on making it work. i have wasted more hours of my life on iDVD than i care to remember. and i keep coming back for more - right now i found this thread looking for some OTHER reason why iDVD just produced a wasted coaster for me.

get off the kool aid and admit that the end users DO KNOW what we are doing. we aren't using discs purchased through a mail in lucky charms promotion and burning them on some computer sitting in a dust laden smoke filled basement.

sorry to rant, but i've had it with opinions like this guy where apple does nothing wrong and the users must be doing something wrong. wake up.

Jul 25, 2010 8:46 AM in response to waiving

Feel better?

To the OP, I have a feeling that the bitrate is spiking at those moments. The DVD spec allows up to 9.8mbps, but it is never a good idea to push that limit. Scenes with a lot of motion require a higher bitrate. Pile on top of this PCM audio (which iDVD uses) rather than AC3 audio. Since PCM takes up around 1.5mbps, it is very easy to get close to the upper limit. Also, it is not only about the bitrate. A player might start to choke at 9.5mbps normally, but the same player might choke at 9mbps when the audio stream is PCM. This is why it is usually recommended to compress the audio to AC3, even when you have the room to spare on the disc. And yes, any number of little factors (the brand of disc, the batch of DVD-R even from the same brand, a dusty player lens etc) can cause the player to choke up, even when they don't cause problems by themselves. So it would not hurt to clean all the players involved, and it might make the difference; but my suspicion is that the bitrate is just getting too high at those moments.

What can be done? Unfortunately, iDVD does not allow AC3 audio. If anyone knows otherwise, please chime in. I believe that selecting "professional encoding" might lower the bitrate. But using Compressor and DVD Studio Pro would definitely give the control over audio and video bitrates. Toast also allows that.

Jul 25, 2010 2:33 PM in response to Jeremy Hansen

yes, i did feel better, thank you. 🙂

like i said, sorry to rant, but this was just another time i was so freaking frustrated with iDVD that i just couldn't hold back. i know, i should just use another program that actually works and not depend on the apple disc burning utility.

today, again, i ended up transferring my files to my windows laptop (and i'm not a windows fan either by far) used imgburn, and so far i'm on my 12th copy and the 11 previous have worked fine.

so i apologize for being harsh on bengt, but the frustration gets me. i had the original iDVD when i first got tiger and never seemed to have any issues with that, so maybe that's why i get so impatient with the newest versions of the iLife series which almost all seem to have regressed in stability and performance for some reason.

ok, i'll stop acting like a jerk, because i'm really not. 🙂

Message was edited by: waiving

Jul 25, 2010 2:55 PM in response to waiving

iDVD hasn't worked right for years now. and they don't plan on making it work

Maybe not for you, but I was using iDVD6 without problems, and when iDVD7 came out it got even better, to the extent that it was not updated between iLife 8 and 9.

Something is wrong with either your system or how you are using iDVD and/or the media.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

DVD pauses on DVD player

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.