Hi! My iTunes has not been working for the past two days. It simply displays the animation on launch but doesn't open and I have to force quit to leave the app.
I have tried restarting the computer numerous times, started iTunes on safe mode and even reinstalling Mojave, all which have not worked.
Please please help.
Thank you.
MacBook Pro 15" late 2016 with Touch Bar
MacBook Pro with Touch Bar
Hello mrk18,
Thanks for asking the Apple Support Communities for help with iTunes on your MacBook Pro. I am happy to check this out with you.
I recommend trying the troubleshooting provided in this help article: macOS Mojave - If an app freezes or quits unexpectedly - Apple Support
There are many great troubleshooting steps to help you isolate or solve the issue, and a couple of articles linked within.
If you still have problems after the troubleshooting in that article, it's possible the issue is with the library. Try holding the Option Key while opening iTunes and choosing another library. This article will help: Use multiple iTunes libraries on Mac - Apple Support
Thanks and have a wonderful day.
Hello mrk18,
Thanks for asking the Apple Support Communities for help with iTunes on your MacBook Pro. I am happy to check this out with you.
I recommend trying the troubleshooting provided in this help article: macOS Mojave - If an app freezes or quits unexpectedly - Apple Support
There are many great troubleshooting steps to help you isolate or solve the issue, and a couple of articles linked within.
If you still have problems after the troubleshooting in that article, it's possible the issue is with the library. Try holding the Option Key while opening iTunes and choosing another library. This article will help: Use multiple iTunes libraries on Mac - Apple Support
Thanks and have a wonderful day.
Thank you so much!! Holding the option key and choosing another library solved the problem. Thanks again 🙏.
Itunes not working on Mojave!
