My ipad mini on ios 9.3.5 not working properly

so after i opened my ipad i pulled the control center but the wifi icon and bluetooth icon was missing. the camera icon was also missing in the lock screen.

after i unlock my ipad not even the homescreen would appear..

i am using an iphone today so please if there’s an answer please give it to me 😢😢😢😢

iPad mini Wi-Fi + Cellular

Posted on Dec 26, 2018 11:26 PM

Reply
4 replies

Dec 27, 2018 4:39 PM in response to reynold146

Good afternoon reynold146,


Welcome to the Apple Support Communities!


I understand your iPad mini is not operating properly (no Home screen, missing Wi-Fi and Bluetooth icons, etc.). Has this iPad mini been working up to this point, or has it been a while since you used it? Have you restarted the iPad mini, and plugged it into an electrical outlet to charge it? I'll include some additional steps below for an unresponsive iPad.


See "If your screen is black or frozen" section for instructions on how to force restart the iPad in the resource below:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


If a restart, or forced restart don't resolve your issue, you may have to restore the your iPad to factory settings.

Restore your iPhone, iPad, or iPod to factory settings


And finally, you may need to have an Apple Genius or an Apple Authorized Service Provider take a look at your iPad mini. Click on the "Service and Support" section of the resource below to find one near you.

Find Locations - Service - Apple Stores and Apple Authorized Service Providers


Take care.


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My ipad mini on ios 9.3.5 not working properly

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