Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purple line appeared on the screen

I dropped my phone and an purple line appeared on the screen. There is no crack at all and the line does not appear when I do screen shot. What should I do ? Is this a factory problem ?



​[Re-Titled by Host]

iPhone X

Posted on Dec 27, 2018 5:41 AM

Reply
Question marked as Apple recommended

Make an appointment at the genius bar. That's a hardware problem.

Posted on Dec 27, 2018 5:45 AM

3 replies

Purple line appeared on the screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.