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peyton148 Author

Level 1

4 points

Downloading Music

When I go to download a song, the download button pauses and then it stops completely. I don’t know why or how to fix it as I’ve shut down my phone and logged out of my Apple ID multiple times.

iPhone 6s

Posted on Dec 27, 2018 12:34 PM

Similar questions

1 reply

alma1090

Community Specialist

Dec 28, 2018 12:30 PM in response to peyton148

Hello and welcome to Apple Support Communities, peyton148!

I understand you're unable to download songs from Apple Music. I'd be happy to provide information to help you get back to downloading your songs.

Use the steps in this article to troubleshoot: Get help with iCloud Music Library

I hope this information helps you out.

Have a great day!

Downloading Music

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