Today, purchased a MacBook at Fry's Electronics (Austin, TX). Apparently it's display model is not eligible for AppleCare. This troubles me. The store personnel did not seem to know of any issues. tomorrow, I will contact them. ...but this is a troubling matter for me. Either Apple is not sincere or Fry's Electronics is not sincere. Truthfuly, I do not normally purchase AppleCare, but this being a display model I had to consider it.
Essentially you bought a used "as-is" product from Fry's and as such, the manager should make an adjustment for you.
Or simply let you return the product for refund. Then take your business elsewhere; or look into Apple refurb product
page in the official Apple store online site. ~ On occasion, some official Apple store retail locations may also have their
own refurb products on site. These are as-new and qualify for the AppleCare extended warranty, as official refurbished.
An 'authorized reseller' of any product can choose to sell an old used product without saying, but ethics should be better.
And those re-selling used Apple should not pretend their stock is new when it's been sold & now is out of warranty. Also
note: a re-seller can claim to offer an 'in-house' warranty, that is not officially an Apple plan. And outside usual warranty.
You could try & check the serial number against AppleCare page to see if that's been previously sold or not.
Check Your Service and Support Coverage
Review your Apple warranty status and eligibility to purchase or buy additional AppleCare coverage.
https://checkcoverage.apple.com
Good luck & happy computing!🙂
Essentially you bought a used "as-is" product from Fry's and as such, the manager should make an adjustment for you.
Or simply let you return the product for refund. Then take your business elsewhere; or look into Apple refurb product
page in the official Apple store online site. ~ On occasion, some official Apple store retail locations may also have their
own refurb products on site. These are as-new and qualify for the AppleCare extended warranty, as official refurbished.
An 'authorized reseller' of any product can choose to sell an old used product without saying, but ethics should be better.
And those re-selling used Apple should not pretend their stock is new when it's been sold & now is out of warranty. Also
note: a re-seller can claim to offer an 'in-house' warranty, that is not officially an Apple plan. And outside usual warranty.
You could try & check the serial number against AppleCare page to see if that's been previously sold or not.
Check Your Service and Support Coverage
Review your Apple warranty status and eligibility to purchase or buy additional AppleCare coverage.
https://checkcoverage.apple.com
Good luck & happy computing!🙂
Been there, tried that. I was rejected. Talking to Fry’s Electronics now. Apple refused any warrantee or AppleCare. My purchase was a demo that had been out for use more than a year. Apple apparently does not like that.
You can't purchase Apple Care after the 1 year factory warranty.
Hi,
You can purchase AppleCare at on line AppleStore as well.
https://www.apple.com/support/products/mac.html
Discussed the matter with Fry's Electronics. They seem to have a hard time believing what Apple is saying about the warrantee. Fry's intends to contact Apple to discuss the matter directly. I'm waiting on Fry's to get back to me. It's been since Friday morning.
Myself, I can see holding both parties to task. Fry's for not knowing and Apple, since they provide and will continue to provide Fry's the Apple merchandise to sell. I'm not condemning either party at present. I guess I will have to bide my time.
Purchasing display Apple products from vendors.
