How do I make sound play through both wireless earbuds at the same time?
Hi,
I just got a pair of third-party Bluetooth earbuds and am having a problem playing audio through BOTH of them at the same time with my iPhone.
They are branded as "Revel True Wireless Earbuds" made in China and distributed by AscapeAudio. Neither company has a support forum.
I have an iPhone X and am using iOS 12.1.2.
When I attempt to pair them, I can see two (2) devices labeled “IP010-M” in the list of "Other Devices". When I pair the first one one the top of the list, my phone pairs with the right earbud and I can play audio through it, but when I pair the second earbud, the sound switches to the left ear and I don’t hear any sound playing through the right ear anymore. Both devices show up as paired and "Connected". I checked my Accessibility settings and see that the sound is balanced in the middle between the two channels. Switching the sound to “MONO” has no effect.
If I “Disconnect” the left earbud, the sound switches back to the right earbud.
It seems that the iPhone cannot play sound through both earbuds at the same time even when both earbuds say “Connected”. What am I doing wrong?
Has anyone had this problem and what did you do to fix it?
iPhone X