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Redeemed a iTunes gift card and money won’t show up

I redeemed an iTunes gift card 2 days ago and the balance has not shown up. I tried logging out and logging back in, I tried turning off my phone and turning it back on and it has not worked. I have not been able to use it yet. Anything else I can try cause this is making me mad?

iPhone XS

Posted on Dec 28, 2018 4:30 PM

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Question marked as Apple recommended

Assuming the redemption was successful and that it hasn't been spent, contact iTunes Support : http://www.apple.com/support/itunes/ww

Posted on Dec 29, 2018 12:52 AM

1 reply

Redeemed a iTunes gift card and money won’t show up

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