Stolen ID

Hi,

My name is Ivan and I used the iphone some years ago. Now I have a new android phone but I did not dump my old ID. Today I have a problem that someone orders games through my ID. What can I do next to stop this ordering? Thanks, best regards!

iPhone 4

Posted on Dec 30, 2018 10:37 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2018 12:50 AM

You are sure it was from Apple ? Did it contain your billing address from your iTunes account ? Contain spelling or grammar errors etc. ?


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support 

5 replies
Question marked as Top-ranking reply

Dec 31, 2018 12:50 AM in response to Ivan5452

You are sure it was from Apple ? Did it contain your billing address from your iTunes account ? Contain spelling or grammar errors etc. ?


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support 

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Stolen ID

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