using Ipad

je n ai plus les identifiants de l'ancien proprietaire de mon ipad et maintenant je suis completement bloque apres une mise a jour. Comment faire SVP ?


Posted on Dec 31, 2018 3:15 AM

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Posted on Dec 31, 2018 3:49 AM

If you mean the iPad is locked to the previous owner's account you will have to find and contact that person, nobody else (including Apple) can potentially help you

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using Ipad

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