iPhone 5s activation problem
I need to activate a iPhone 5s but it says a update is required to do the update
User profile for user:
Joseph_S.
User level:
Community Specialist
Greetings iPhonexsplus,
Thanks for visiting the Apple Support Communities! I understand you're seeing an alert that your iPhone was unable to activate, and that an update is required.
I suggest to take your iPhone to an Apple Authorized Service Provider or make a Genius Bar reservation at an Apple Store, as described in the following support article: If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart
You can see additional steps for preparing your iPhone for service form the following guide: Get your iPhone, iPad, or iPod touch ready for service
Kind regards.