Hi,
This is Jobayed, I am here to seek help for the following issue-
I have purchased 2 iPhone 7 a month back from The Souces, Toronto. One is running fine however the other one is overheating while running any function such as playing videos, facebooking, calling and so on. Recently, I tried to upgrade the iOS of that phone to 12.1.2 but every time it is getting failed. Please response with the solution of this issue.
thanks in advance
Hello jobayedahamed,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with your iPhone getting warmer than expected, and you're not able to update the iOS software on this iPhone. To help with your situation, please follow the relevant steps from these Apple resources on your issues:
Get help with over-the-air iOS updates
If you can't update or restore your iPhone, iPad, or iPod touch
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
Cheers!
iPhone 7 overheating
