older iphone home button doesn't work and its disabled

i have an old iPhone that i want to use as a media player mostly music so i charged it forgot the password now its disabled cant connect it to iTunes because i have to enter my password

what should i do ?


iPhone 4 CDMA (8GB)

Posted on Jan 1, 2019 10:08 AM

Reply
4 replies

Jan 3, 2019 8:17 AM in response to Mohammed_Akeel

Mohammed_Akeel,


If your Home button is not working you may need to contact Apple Support for assistance as described in the article provided in the previous reply:


"If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch."


Regards.

Jan 3, 2019 7:27 AM in response to Mohammed_Akeel

Hello Mohammed_Akeel,


Thank you for using Apple Support Communities!


I understand from your post that you have forgotten the passcode on your old iPhone and it is now disabled. The following article will provide you with steps you can use to restore your iPhone so you can set it up again:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Best Regards.

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older iphone home button doesn't work and its disabled

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