i phone 6plus

my phone apple 6plus 16 GB have a multi-touch problem and when i called apple in Egypt they told me that i can exchange my i phone with a new one and pay 5300 EP(300 $) not 149 $ and i will take the same model and may be same problem after awhile

Posted on Jan 2, 2019 5:23 AM

Similar questions

If I bring my iPhone 11 Pro to a Apple Store it have a cost 💲 fro fixing If I bring my iPhone 11 Pro to a Apple Store it have a cost 💲 fro fixing
269 1
I PHONE 6S SCREEN PIXEL ISSUES I HAVE EXCHANGE MY PHONE IN WARRANTY IN FIRST TIME (A AUTHORIZED SERVICE CENTER) SAYS YOUR PHONE HAD A HARDWARE PROBLEM AND HE REPLACED A NEW PHONE . BUT THE REPLACED PHONE HAVE A SCREEN PIXEL PROBLEM IN PHONE AFTER USAGE IN 8 MONTHS THEN I GO TO SERVICE CENTER TO GIVE MY MOBILE HE SAYS THE PIXEL ISSUES IN PHONE LEFT SIDE TOP OF THE CORNER THEN HE REPLACED MY PHONE TOUCH SCREEN, I CHECKED MY MOBILE IN SERVICE CENTER THE AUTHORIZED REPAIR PERSON DAMAGED MY PHONE I INFORMED MY PROBLEM IN THE SERVICE CENTER THEN THE SERVICE CENTER REPLACE A NEW PHONE. I AM EXTENDED MY PHONE COVERAGE POLICE FOR 1 YEAR (RS:4500) AFTER USING MY PHONE ABOVE A YEAR I HAD A SAME PROBLEM ( I PHONE SCREEN PIXEL ISSUE IN PHONE TOP LEFT SIDE CORNER) I CALLED SERVICE CENTER HE SAYS COVERAGE PERIOD IS OVER NOW YOU REPLACE A SCREEN BY CHARGES AMOUNT AROUND( RS:13,500) I HAVE THAT AMOUNT FOR REPLACE A SCREEN NOW I AM USING THE SAME PHONE. THE WORLD BEST ONE OF THE PHONE IS APPLE BUT MADE WORST PHONE QUALITY I HAVE A MOTOROLA PHONE USING 5 YEARS NO ISSUES FOUND IN SCREEN BUY A RUPEES (RS: 4,700) I AM BUY A I PHONE 6S (64 GB) VARIANT AMOUNT AROUND (RS: 35,000) BUT NOT WORTH IT. I HAD A WORST EXPERIENCE IN APPLE PRODUCT . I SPEND A MANY TIMES IN SERVICE CENTER MORE THAN 8 TIMES. APPLE SUPPORT TEAM SAYS SORRY FOR THE ISSUE ( THIS IS NOT SOLUTION FOR THE CUSTOMER.)
661 2
iphone 7 bought from melbourne australia mu question is i bought my iphone 7 256gb from melbourne and it was working completely fine now because of the updates there is some issue like when i am trying to open my iphone the screen goes very dull and all of sudden it brightens up i need a exchange of the phone or the same new phone because its the softwares which is making the phones screen go like that its been 4 years i have bought the pphone kindly do the needfull
231 2

1 reply

MrBill3

Level 10

104,464 points

Jan 2, 2019 11:00 AM in response to saly66

Hello,

Start with this:

Get help with the display on your iPhone, iPad, or iPod touch

If you get the phone replaced, the new one should not have the same problem.

Good luck.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i phone 6plus

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up