Refund request

I accidentally added funds to my Apple ID instead of redeeming a gift card. Is there a way I can receive a refund?

iPhone 7

Posted on Jan 2, 2019 11:17 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2019 12:29 AM

See the bottom of this page : View your store credit balance - Apple Support

You can't redeem or return App Store & iTunes Gift Cards, Apple Music Gift Cards, or unused store credit balances for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting Apple Support, selecting a support category and topic, and including the following information in your request detail:
- Your Apple ID.
- The store credit refund amount.
- Your current shipping address.
Additional information might be requested for verification purposes.
1 reply
Question marked as Top-ranking reply

Jan 3, 2019 12:29 AM in response to Emilydickey06

See the bottom of this page : View your store credit balance - Apple Support

You can't redeem or return App Store & iTunes Gift Cards, Apple Music Gift Cards, or unused store credit balances for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting Apple Support, selecting a support category and topic, and including the following information in your request detail:
- Your Apple ID.
- The store credit refund amount.
- Your current shipping address.
Additional information might be requested for verification purposes.

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Refund request

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