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safari not responding

some music sites like ganna.com, saavan.com were not playing songs on safari.Please help me out

MacBook Air (2018 or later)

Posted on Jan 3, 2019 4:12 AM

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Question marked as Best reply

Posted on Jan 3, 2019 7:42 AM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



1 reply
Question marked as Best reply

Jan 3, 2019 7:42 AM in response to chiragu

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



safari not responding

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