Question marked as Apple recommended User profile for user: CMCSK CMCSK User level: Level 6 11,452 points Jan 3, 2019 10:16 AM in response to mamamaglee Learn how to force restart your iPod - Apple SupportRestore your iPhone, iPad, or iPod to factory settings - Apple Support Show more Less Reply Link
User profile for user: Benadryl2000 Benadryl2000 User level: Level 1 16 points Jan 30, 2019 8:38 PM in response to mamamaglee I'd say that your best bet would be to send it in for repair. Show more Less Reply Link