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How do I delete or change an icloud email alias? It is grayed out and won't let me delete or edit it.

My apple ID has my current email and I don't want to change that, but in the "reachable" section of my iCloud settings it lists an old alias for an icloud email account that has my daughter's name on it (as well as two current emails for me), and I"d like to delete (or at least change) the old alias. When I send emails it often looks like they are coming from this email address and the recipient then doesn't know they are coming from me. The alias is gray and has a "?" next to it indicating that it is an alias but does not give me any option to delete or edit it.

Posted on Jan 3, 2019 8:44 AM

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Hi mwschizer,


It seems you need to be able to disable an alias for your iCloud account, and I want to help.


You should be able to disable your alias through the steps here:

iCloud: Use email aliases in iCloud Mail


If you're still having trouble, reach out to Apple Support here:

Contact - Official Apple Support


Thanks for using the Apple Support Community.

Posted on Jan 5, 2019 9:29 AM

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Jan 5, 2019 9:29 AM in response to mwschizer

Hi mwschizer,


It seems you need to be able to disable an alias for your iCloud account, and I want to help.


You should be able to disable your alias through the steps here:

iCloud: Use email aliases in iCloud Mail


If you're still having trouble, reach out to Apple Support here:

Contact - Official Apple Support


Thanks for using the Apple Support Community.

Jan 5, 2019 3:04 PM in response to Leanne_68

Thanks! That helped partially. Using your info, I was able to create a new alias and made that my default (with my info instead of my daughter's), so that might help but I'm not sure it will fix the problem entirely as I still cannot delete or change the iCloud email address with my daughter's name. In settings, that one doesn't have the option to be deleted or changed, I think because it is my original iCloud email address (I don't have one that ends with @mac.com or @me.com per below--my email address is my Apple ID). So, any further ideas about how to change the email now?


SET UP ICLOUD MAIL

Set up an iCloud Mail email address

If you set up iCloud using an Apple ID that doesn’t end with @icloud.com, you must set up an @icloud.com email address before you can use iCloud Mail.

Note: If you set up iCloud using an Apple ID that ends with @mac.com or @me.com, you already have an equivalent address that’s the same except it ends with @icloud.com. You do not need to set up an @icloud.com email address to use iCloud Mail.




How do I delete or change an icloud email alias? It is grayed out and won't let me delete or edit it.

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