Two hard drive icons on desktop

Hi Everyone,


I currently have two icons for my Macintosh HD on the desktop. Its fine when I first boot up, but a second icon appears at some point (not actually noticed when yet). And I can't get rid of it.


When i try to open the second Macintosh HD, it tells me that I dont have permission to view its contents, the other (actual one) works fine and lets me view my drive.


Its not an alias, and it wont let me eject it or drag to trash. The only way to remove it is to restart my Macbook.


Any ideas?


FYI, I have a 2017 Macbook 13" with Touch Bar and a 256GB SSB.


Thanks

MacBook Pro with Touch Bar

Posted on Jan 5, 2019 11:25 AM

13 replies

Jan 5, 2019 11:33 AM in response to Community User

A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


    Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac's PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally.
  7. Use Apple Hardware Test to see if there is any hardware malfunction.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folderResolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.5 Combo Update or Get MacOS Mojave now from the Mac App Store as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:


     1. Select Disk Utility from the Utility Menu and click on the Continue button.

     2. When Disk Utility loads select the drive (out-dented entry) from the Device list.

     3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.

     4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)

     5. Click on the Apply button, then wait for the Done button to activate and click on it.

     6. Quit Disk Utility and return to the Utility Menu.

     7. Select Reinstall OS X and click on the Continue button.


Jan 10, 2019 12:56 PM in response to Kappy

Being honest, I was hoping for some suggestions a little more specific rather than everything apple ever tells you to do in one long generic list.


For example, and someone can correct me if I'm wrong, but I cant see what reseting the PRAM would do for a "phantom" second icon appearing one my desktop. Also, my reason for posting, is to try and avoid the full re-install option.


Anyone with any other idea's or has faced the same problem, with some pointers?


Thanks

Feb 12, 2019 9:20 AM in response to Kappy

Kappy, before you make assumptions about what someone knows or whether they've tried your suggestion, perhaps you should first ask them before you accuse them of being dismissive. What's dismissive is posting a generic, one-size-fits-all troubleshooting script that not only doesn't address the question that was asked, but ultimately suggests an advanced procedure (wiping the hard drive and reinstalling the operating system) to correct an annoying glitch!

Jan 10, 2019 3:38 PM in response to Community User

I always see this. Why? Because I have two partitions on my disk: One is for storage, and that does take a moment to show up on my screen when I boot.


I don’t think this would be a partition, but to find out, use Disk Utility to reveal how many partitions you may have:


Go To: Applications > Utilities > Disk Utility


If only one shows, click on the info button (located on the top-right corner of the Disk Utility window). What is the Partition number quantity? And how many disks are shown?


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Two hard drive icons on desktop

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